Just wanted to say thanks once again for the brilliant job you did selling our property.
Throughout the whole process, yourself and Samantha kept us informed at all times. You were very professional, efficient and friendly. Having lived in the same house for nearly 20 years, you took what could have been a very stressful and emotional experience and removed a lot of the stress. Thanks to your advice on the presentation of our house and your marketing, our property sold incredibly quickly.
Over the last few months we have met a lot of real estate agents during our journey to find a new house and we would definitely recommend you to our family and friends.
Thank you again, we'll see you in another 20 years!
The whole experience has been great when dealing with First National Patience; they are professional, friendly and always approachable. Any questions I had they answered straight away and nothing was too much trouble. I was certainly very comfortable dealing with First National. Everyone in the office from Shane Patience the Real Estate Agent to Samantha Maybury (Who is the ultimate professional - dealing with my shift work, an unreachable phone & my lack of understanding about the process of buying a house!). I was always made to feel confident in my decisions and all aspects of buying a house were always thoroughly explained and I was walked through step-by-step. I would definitely recommend First National Patience to my friends. I appreciate the patience and professionalism you have shown me with the prospect of buying a house for the first time seemed so daunting! Thank you once again.
Heidi & David
Shane, your service has been outstanding right from the start. One hour after we viewed the house you came over to our place with the documents. You always returned our calls promptly & always called when you said you would. You were always friendly & helpful regardless the time of the day or night we called you. The hand over of our new home was great. Your knowledge of the suburbs & especially the property was impressive. We certainly felt that you took our interest to heart & did the best for us. We are particularly impressed & enthralled with the team you do business with & recommended to us. Russell from Mortgage Choice was a miracle worker & excellent in every respect in all our dealings with him & his staff. Sheridan at Focus Settlements was also brilliant. Samantha from your office was fabulous. I can only thank you from the bottom of my heart for making our dreams come true & we will definitely recommend you & do business with you again!
Jethro & Brooke Sobejko
Under trying circumstance, the team at Patience & Patience worked tirelessly & professionally to ensure a result that was satisfactory for all parties involved. Shane was always friendly & personal when dealing with us. We never felt like we were hassling him with our many questions as his responses were always timely. We appreciate your time & energy & look forward to your association with the investment property in Hillarys. God bless you all! P.S We would also recommend you to other people.
M & Z Milorad
I was very happy with the service & professionalism of your agency & the agent who represented you. Your service was very organised & helpful. I was very glad that I had the pleasure to meet such an excellent team.
I found your service to be very professional, honest, friendly and not 'pushy' like several other agents I came in to contact with while looking for a property. I would certainly consider using Shane to sell a property for me in the future. Thank you for a wonderful experience in buying my home.
B & B Batten
Bryan and myself would like to congratulate Shane on the very professional, efficient and friendly way he dealt with the buying of our new home. Nothing was too much trouble for he and his staff at First National Patience. We felt that he worked for both us as the buyer as well as the seller of the property. He kept us up to date on all issues, especially as we had to go through FIRB for permission to buy the property. Thank you also to Samantha Maybury for her involvement - anything asked of her was immediately received. We would recommend Shane and the team to any future sellers or buyers.
John & Sue Haynes
It is with great pleasure that I supply this reference for hard work done by Shane and his team at First National Real Estate Patience. The whole process from when we first started looking for another property until finally acquiring our latest house, was made an enjoyable and stress-free experience. We looked at a number of different properties in a number of different areas and during this time we asked Shane lots of questions. Knowing what we were looking for Shane was able to give us some very valuable advice. His knowledge of the area, house prices and current trends helped with our final selection. Nothing, anytime or any place is too much trouble for Shane and his team. First National Real Estate Patience already manages one of my properties and will be doing so with our new purchase. I look forward to continuing our relationship and have no hesitation recommending First National Real Estate Patience to any of my family or friends. In fact.. I already have!
David & Lynne Gardner
My husband and I were more than happy with all aspects concerning the sale of our home. We felt that Shane at all times acted in our best interest and achieved the best possible price. We would certainly deal with your company again should the need arise.
I had great confidence & felt really comfortable with Patience & Patience. I believe that the company acted in the best interest in the purchase and sale of my homes. It was great to deal with Shane on the sale of 17 Langley Mews because he was honest & understood the property market in the area. Would also like to add it was really great to have the level of service that the company provided in all the small things that would occur when buying or selling property. I would have no hesitation in recommending them in the future & when I buy my next property Patience & Patience will have my business.
Reymond & Michelle
So many agents around, however if you want an agent you can rely on, that works for you, is honest, reliable, knowledgeable and very experienced in the real estate business then Vern Patience is the one. We found him to be all this as well as punctual, professional, keeping the communications open and having a genuine interest in what we wanted. There was no pressure just a straight forward honesty. Never an email or phone call not returned. We would have no hesitation recommending Vern to anyone looking to sell or purchase a property. Why we know this …..
We had placed our family home in the hands of a local Real Estate agent, and from all accounts she seems to be the one. But alas, we were the ones that call after each home open, we were the one suggesting things, but after 4 months of home opens and no contracts we changed agents. By chance Vern Patience’s name came up, we called, he came to the home, he seemed straight down the line, understood what we were wanting. Vern made some suggestions and after the first home open he had a contract that was real and solid, next it was sold- (and no it was not anyone that had seen it before)
At the same time we had an investment unit that had been on the market for 6 mths again no contract no real communications only when we contacted the agent – we asked Vern to sell it and he has it sold within the week, for the market value.
Vern came with us to find a new home after he sold ours. Vern negotiated with selling agent to come to an agreed price. It’s nice to have someone you can rely on and trust.
Dealing with Patience & Patience was a very non-stressful process due to the professionalism & expertise of the people involved & the clear & concise feedback we received during the sale process. Due to all the factors we achieved the best price possible for our property in a very short time frame with no rushing around on our behalf. Once again thank you very much!
I am very pleased with the purchase of the property at 4/5 Spyglass Gr, Connolly. From first viewing the property with Shane on the open day, his professional & relaxed approach was very pleasing to be in. I feel he tried to get the best price for his client & was fair in negotiating the Offer & Acceptance & also kept in contact with myself throughout the sale. I would not have second thoughts on recommending Patience & Patience (Shane) to anyone regarding property sale or purchase.
I would like to thank Shane Patience for his professionalism & commitment to selling the property. I found it easy to talk to Shane regarding different ideas in marketing & pricing. I think in the current market climate, the price Shane was able to sell at was as reasonable as could be expected.
M & J Wills
This is the third property Shane has sold for us in the last 5 years. I would not go anywhere else. Thanks again.